How To Cancel An Invoice On PayPal– Are PayPal Invoices Protected?

To cancel the PayPal invoice follow the below easy steps. Step 1– "Log In' to Your PayPal Account To begin the cancellation process, log in to your
how to cancel an invoice on PayPal
How to cancel an invoice on PayPal?

PayPal has become a popular choice for sending and receiving payments, including invoicing. However, there may come a time when you are wondering "How To Cancel an Invoice On PayPal?" for various reasons.

PayPal makes it convenient for both businesses and clients to handle transactions securely and track payments.

This detailed article will walk you through the step-by-step process, addressing issues such as how to cancel a pending Invoice on PayPal and other PayPal invoice-related queries.

Let's dive into it.

Table of Contents

What Is PayPal Invoice?

A PayPal invoice is a request for payment sent to a client or customer. It outlines the details of a transaction, including the amount owed, the due date, and payment instructions. 

With PayPal invoices, you can create and send professional-looking invoices to request payments for products or services. These invoices typically include details such as the item or service description, quantity, price, and payment instructions. 

Invoices are commonly used for freelance work, product sales, and services.

How To Cancel An Invoice On PayPal- Super Easy Guide (With Photos)

To cancel the PayPal invoice follow the below easy steps.

Step 1– "Log In' to Your PayPal Account

To begin the cancellation process, log in to your PayPal account using your credentials.

Step 2– Access the Invoice

Navigate to the "Activity" shown on the top panel of the PayPal home page. 

how to cancel invoice on paypal

Step 3– Click On "Pending" Invoice

When you click on "Activity", you will be redirected to your pending activity. 

On the option "Pending", you can see some pending invoices as shown in the picture. Click on the invoice to cancel.

how to cancel invoice on paypal

Step 4– Click On "Three Dots"

Now you can see your invoice information. 
On the right side, click on "Three Dots". 

how to cancel invoice on paypal

Step 5– Tab On "Cancel" Button

When clicking on "three dots" some options will come out among that, click on the "Cancel" button.

how to cancel invoice on paypal

Step 6– Click on " Yes, Cancel Invoice" 

Later click on "Cancel", which will show you things related to canceling. 

how to cancel invoice on paypal

You can send a customer a cancellation email or get a copy of the email and also can send a note of reasons to customers for invoice cancellation. 
Now click on that blue button that says "Yes, Cancel Invoice". 

Then it will show you "Your invoice was canceled". 
That is how you can cancel your PayPal invoice. 

How To Cancel Invoice On PayPal? 
Video source: YouTube

How To Check Invoices On PayPal?

PayPal users among us get confused when finding their invoices. PayPal sends Invoices to the user's email address which you used to log in to the account. 

If someone sends you an invoice, you can check it out with this simple step-

Step 1- Go to your email inbox. 

Step 2- Check whether your spam blocking is turned on or not. 

Step 3- Click on the seller's Email, there you will see your invoice. 

That is all! 

Sometimes it is possible that email from the seller was blocked or deleted. So you need to filter the email.

How Do I Create and Send Invoice On PayPal?

If you are working as a freelancer and someone is trying to hire you for your services, you can send them an invoice that they can pay with their PayPal account. 

Attend the below steps to create and send a PayPal Invoice-

Step 1- Login Into Your PayPal Account

Log in to your PayPal account with your credentials. 

Step 2- Tap On "Pay & Get Paid"

On the upper menu item, Go to the "Pay & Get Paid" tab on that button.

how to create & send invoice on paypal

Step 3- Click On "Send an Invoice" 

Left side there is an option named, "Send an invoice" Click on it.

how to create & send invoice on paypal

Step 4- Choose Various "Templates"

Click on "Send an invoice" will bring you to "New Invoice" where you can choose templates.

how to create & send invoice on paypal

Step 5- Choose a "Currency"

Adjacent to the "Templates" option, choose "Currency" by clicking on it. This is important for transactions. 

how to create & send invoice on paypal

Step 6- Select "Bill To" 

You can choose a single or multiple customers.

how to create & send invoice on paypal

Step 7- Add "Customer Name & Email Address" 

Below the "Bill To'' box you will see an "email address and customer name" box, fill the box with customer details. 

how to create & send invoice on paypal

Now Move to the next step

Step 8- Fill "Item Name & Amount" Section

Scroll down to fill "Item name & Amount". Click on "+Add new item", and you will see a seller box pop up, enter the necessary details about the item. Then click on "Save Item".

how to create & send invoice on paypal

Scroll down you will see the "Note To Customer" option, write notes for customers If you wish to. 

Step 9 - Click On the "Three dots & Eye Icon" 

Click on the "three-dot" icon in the top right corner to explore more options. Here you will find- 
'Share link to invoice'
'Save Draft'
'Save as template'. You can use it if you need to.

Click on the "Eye" icon to preview your invoice. 

how to create & send invoice on paypal

Step 10- Click On "Send" Button

Once you are satisfied with your invoice, click the "Send" button, and you will get confirmation of the invoice. "Download" the invoice for your records.

how to create & send invoice on paypal

After sending an invoice, you'll get the email confirmation once the invoice is sent and also get another confirmation after the invoice is paid. 

How Do I Pay a PayPal Invoice? 

Here is how you can pay a PayPal invoice- 

Step 1- Open the invoice from the email. 

Step 2- Click on the "View and Pay Invoice" button.

Step 3- By clicking on the above it takes you to "Invoice Details". You can choose the "Print/PDF" option on the top right side. 

Step 4- On the upper left corner of the Invoice, you will see "Pay", click on it. 

Step 5- On clicking "Pay", it shifts you to the PayPal login. Log in to PayPal to pay the invoice. 

Step 6- If you don't have a PayPal account, below you will see another option saying "Pay With Debit Or Credit Card", click and fill in your debit/credit card details to complete the payment.

Are PayPal invoices protected?

Yes, PayPal invoices offer some protection for both buyers and sellers.

PayPal's Purchase or Buyer Protection program covers eligible transactions, providing a refund for the full purchase price plus original shipping costs if applicable, in case of an unauthorized transaction, item not received, or if the received item is quite different from the seller's description.

Review PayPal's terms and conditions for Purchase Protection to understand the specific measures and limitations associated with the protection.

When creating PayPal invoices, ensure that you provide detailed information about the products or services, including quantities, prices, and any relevant terms. This helps establish a clear record of the transaction, which can be valuable in case of a dispute.

It's also advisable to communicate with the other party through PayPal's messaging system, as these messages can be used as evidence in case of a disagreement.

Keep records of shipment tracking information or any other proof of delivery when applicable.

While PayPal's Purchase Protection offers a level of security, What is not included in the protection is– that certain transactions may not be covered. For example, transactions involving gift cards, real estate, vehicles, custom-made items, and services are generally excluded from Purchase Protection.

So, yes PayPal invoices are protected for both buyer and seller, but of course, you need to take care of some aspects to not get scammed. Read more to be aware of invoice scams.

What Is PayPal Invoice Scam?

A PayPal invoice scam is a fraudulent scheme where scammers use fake or deceptive PayPal invoices to trick individuals or businesses into sending money or personal information. 

These scams can take various forms, but they often involve the following tactics:- 

1. Fake Product Invoice: Scammers send phishing emails that claim you owe money for a service or product. These emails typically contain a link to a fake PayPal login page, where they attempt to steal your PayPal credentials when you enter them.

2. Fake Invoices: Scammers create convincing invoices that appear to be legitimate from PayPal. They may use official logos, email templates, and wording to make the invoice look authentic.

What Measures Do I Take To Avoid PayPal Invoice Scam?

To avoid such scams take some simple steps- 

1. Avoid paying such suspicious invoices or money requests. 
2. Don't call any number on the invoice and stop clicking on any dubious URLs.
3. Also try to avoid sending money to a cryptocurrency wallet referred to in an invoice or money request.

If you receive such a suspicious invoice report it to PayPal by forwarding the email to their email address- [email protected]

Conclusion- How To Cancel Invoice On PayPal? 

In conclusion, we solve your query about the PayPal invoice. We've covered everything from canceling invoices with a simple step-by-step guide to sending professional invoices and also covered how to check & pay PayPal invoices.

It is important to stay alert against PayPal invoice scams. Scammers are becoming increasingly sophisticated, but by following the measures outlined here, you can protect yourself from falling victim to their deceitful tactics.

If you like this article and find it helpful, share it with your friends & family.

FAQ- How To Cancel Invoice On PayPal


How do I issue a refund for a canceled PayPal invoice?

– To issue a PayPal invoice refund, 1. Login on your PayPal account. 2. Click on Activity on the dashboard. 3. Select the respective payment that you want to refund, tap on " Issue a refund" and enter an amount. 4. Before issuing a refund, review the information and click on "Issue Refund". Done!

How do cancel an Invoice On the PayPal App?

No, you can't cancel your invoice on the PayPal App, you need to log in to your account on your desktop then you can do the process of canceling the PayPal Invoice.

How much does PayPal charge for invoices?

Charges of PayPal invoice fees vary depending on the country where you live. For instance in a US country, Invoicing payment of PayPal charges 3.49% and flat $0.49 per transaction. Read more about PayPal fees & charges.

Is PayPal invoice safe for buyers & sellers?

Yes, PayPal gives protection to make invoices safe for buyers and sellers with their terms & conditions apply. 

PayPal Protection For Buyers: 

  • PayPal will reimburse for the item that doesn't match the caption told by sellers. 
  • PayPay is working 24/7 to protect you from email phishing & theft. 
  • PayPal doesn't bleach the transaction data. 

PayPal Protection For Sellers: 

  • PayPal may refund for chargeback or reversal payment asked by the buyer's credit card company. 
  • If a buyer claims didn't receive an item, in such a condition, PayPal will pay for that sale, according to their Seller Protection policy.


*Information sources:

• Cancel an invoice?
• Create & send invoices.
• Pay an invoice?
• PayPal invoice scam

About the Author

'Querycnetre' is a blog dedicated to all things related to "PayPal" that provides insightful "how-to" content, error solving, and updates.

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